Frequently Asked Questions
Everything you need to know about OMHU home essentials.
What does 'OMHU' mean and how does it reflect in your products?
OMHU is a Danish word meaning 'with great care.' This philosophy guides our selection of sustainable materials and artisanal craftsmanship to ensure every piece in your home is both beautiful and durable.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. For handcrafted or oversized furniture items, please allow 2-3 weeks for specialized white-glove delivery.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your textiles and wood products sustainably sourced?
Yes, we prioritize OEKO-TEX certified linens and FSC-certified woods. We believe in creating a home that respects the planet as much as it inspires your daily life.
Do you offer trade discounts for interior designers?
Absolutely. We have a dedicated trade program for architects, designers, and developers. You can apply via our 'Trade Program' link in the footer to receive exclusive pricing.
How can I track my shipment?
Once your order ships, you will receive an automated email with a tracking link. You can also log into your OMHU account to view real-time updates on your delivery status.